Document Type : Original Article

Author

Faculty member of Farhangiyan University

Abstract

The main objective of the current study is to develop and validate an appropriate model for measuring productivity: with the approach of digital transformation in organizational processes of Education Department in Mazandaran province. To conduct the research, first qualitative and then, quantitative data were collected and analyzed. The first phase was conducted based on content analysis method with inductive categorization, which is one of the proposed methods in qualitative research. To collect data in qualitative part, a team including 12 experts with higher education in the fields of educational technology, educational management or human resources management of Mazandaran Education Department were selected, among whom semi-structured interview method was conducted until theoretical saturation was reached. The intended team was selected in a non-random way and through snowball technique. The process of analyzing the data, obtained from the interview text, was performed simultaneously with the data collection in three stages of open, central and selective coding. Results of the qualitative part have demonstrated that dimensions of the productivity measurement questionnaire: with the digital transformation approach in 5 major components of digital support transformation, digital manpower transformation, digital management transformation, digital software transformation and digital hardware transformation are significant at a level less than 0.01. Therefore, it can be stated that the level of realization of the digital transformation approach in organizational processes of Education Department of Mazandaran is less than the desired value.

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